by Marlene Legaspi-Munar

http://www.febc.ph/stations/dzas/protips/index.html

Good morning, good morning to all supervisors, managers, church and industry

leaders! Yesterday we encouraged your employees to be responsible workers. But as a

manager, how can you better motivate your employees to be accountable for their

actions? There are some managers who closely check the behavior and work of their

employees. Kaya may mga opisina na may electronic surveillance equipment tulad

ng closed-circuit TV. Ang mga smaller companies naman which can't afford a camera,

o kung saan impractical namang maglagay ng mga camera sa bawat sulok ng ng

opisina, may mga "spy" ika nga. But is this strategy effective? Studies have shown that

close monitoring of employees only drives them more to hide and less likely to ask for

help for fear of being seen as incompetent.

To make employees accountable for their actions, accountability must be part of the

workplace culture. Accountability must be an important element of the company's value system. Kailangang ipaalam natin sa ating mga empleyado na ang pagiging

accountable sa ating mga kilos at gawa ay isang positibong bagay.

We should remind our employees that they are accountable for their mistakes.

Ang taong nagkamali ang siyang dapat managot sa kanyang pagkakamali. Discourage

blaming and passing the buck. Refusing to accept responsibility for a mistake,

accident and important decision and passing it instead to someone else is like lying

already.

Encourage your employees to admit or report their mistakes the soonest time

possible. Kung maire-report agad ang isang pagkakamali, mas malaki ang tsansang

magawan ito agad ng solusyon. Convince also your employees that admitting their

mistake is a demonstration of other admirable qualities, like honesty and humility.

Hindi natin kinukunsinti ang kanilang pagkakamali, but we are commending their

honesty and humility in admitting their mistake.

Praise your employees for dealing successfully with their failures. Accountability

means not just ownership of your actions, but it also means willingness to repair the

damage that has been done. Challenge your workers to correct their mistakes. If they

can not do it on their own, they must be given support by others. At kapag naayos

nila ang nagawa nilang mali, purihin natin sila. We can make them an example so

that others will be accountable too. This way, people will be encouraged to ask for

help not only after they've made a mistake, but even while they're still encountering a

difficult or potential problem.

Instituting teamwork is also another way to motivate your workers to be

accountable. Kapag mas maraming tao ang involved sa isang project, mababawasan

ang pagkakataon ng isang tao na magtago ng kanyang kapalpakan. Mas madali ring

maso-solve ang problem because there are many minds collaborating. If the team