March 26, 2009 at 3:10 pm · Filed under General

Update: Message delivery should be back to normal (including duplicate
messages)- if you're still experiencing delays or are receiving duplicate
messages please send the full message headers from TWO of the duplicate messages
to y_groups_team [at] yahoo [dot] com -
http://www.fraudaid.com/find_headers.htm#service will show you how to retrieve
the full headers). We'll continue to monitor the system in case any issues
arise. (03/30/09 @ 3:36 pm PDT/10:36 pm GMT)

Over the past week we know that some of you have experienced problems with your
groups (both on the web and with email delivery). These issues were/are the
result of a recent data center move, which we blogged about on the 19th.

As part of this move, we had also upgraded to higher performance hardware, but
the upgrade didn't work out as planned. The team has been working to resolve
these issues and stabilize your experience, and we're cautiously optimistic that
we'll have Yahoo! Groups back to normal before the weekend.

That said, we'll definitely still be monitoring the system closely, and we
encourage you to keep checking this blog for the latest updates if you
experience further problems.

In addition, we've definitely learned some things from this incident (and from
the feedback folks have been sharing about how we could better communicate), and
we'll blog about the specific steps we're planning to take in the area of better
communication around system issues next week.

We know-I know -that this past week or so has been rough, and we apologize for
all the inconvenience the problems have caused you and your groups. We can and
will do better in the future.

Melissa Daniels
Yahoo! Community Manager


Johnny B. (the other one) ® - Butler's Rest Home - "No Vacancy."

"We discriminate against stupid and we have no intention of stopping." - Sean P.
Clarke

Visit the Rest Home - http://resthome.50megs.com
Buy Stuff! - http://www.cafepress.com/resthome
Buy More Stuff! - http://www.cafepress.com/seadunes
Buy Even More Stuff! - http://www.cafepress.com/twistytie
Mongo Who? - http://www.cafepress.com/seanclarke
On-Topic Crap - NEAR@yahoogroups.com
Off-Topic Crap - NERL@...




E-mail message checked by Spyware Doctor (6.0.0.386)
Database version: 5.12110
http://www.pctools.com/en/spyware-doctor-antivirus/


[Non-text portions of this message have been removed]