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#635 From: "William (Will) N. Sawtelle, Jr." <sawtelle@...>
Date: Mon Aug 9, 2004 12:24 am
Subject: No Bang
wsawtelle2001
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I have a 715H in .357/.38. It has become unreliable. Sometimes it
fires, sometimes it doesn't. The primer is struck off-center. I don't
remember if that was always the case. One person who looked at it
said that the crane was bent. I'm hoping I can get DW to service it.
If not does anyone know of a gunsmith who will?

#631 From: drclem
Date: Tue May 11, 2004 1:20 pm
Subject: Moderator ack online
drclem
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Sorry for all the trash that I found on this forum.  I Just returned
from a long stay in Afghanistan and hadn't checked any of this out.

I will ban all future such off topic filth.

Robert

#501 From: laremm@...
Date: Sun Sep 21, 2003 9:29 pm
Subject: Re: [DAN WESSON] big part dissapointment
laremm2000
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"Surely there are those who have had positive responses from the company and
examples of where the company has gone out of their way to satisfy a
customer.  Can we hear about some of these?"

I have a .357 I bought back in the early 80's. A couple years ago I wanted
the other barrels, I called (no dealer where I was) They were help full, asked
if I wanted my name engraved on the sides (Or the serial number of the barrel).
Very quicly I recieved each on.

The only bad I can say is the color is not perfect, but I own a revolver with
4 barrles that fit all kinds of needs. I wish I could buy a pistol pack
today, I'd buy another fast.


[Non-text portions of this message have been removed]

#500 From: "wayne" <wguesner@...>
Date: Sun Sep 21, 2003 12:59 am
Subject: Re: [DAN WESSON] big part dissapointment
safoxfire
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This kind of talk concerns me however as I am a dealer for Dan Wesson and this
does not bode well for the company.  I receive a lot of gun magazines as many of
you do and there is always a letter to the editor championing the service of one
of the gun makers and what a great job they did for the writer.  Where is it for
Dan Wesson.  Surely there are those who have had positive responses from the
company and examples of where the company has gone out of their way to satisfy a
customer.  Can we hear about some of these?

Wayne
   ----- Original Message -----
   From: Mike Rowles
   To: danwesson@yahoogroups.com
   Sent: Saturday, September 20, 2003 3:39 PM
   Subject: Re: [DAN WESSON] big part dissapointment


   Frank,
      Thank you, couldn't have put it better myself but I hesitate to get
   on my horse since I sell DWs and "the customer is always right" does
   normally carry some weight.
      There are always people who have problems with guns and service etc.
   If they do, go some where else.  Keep the childishness to yourself.
   Everyone has their favorites and their slam dunks.  That is why there
   is more than one manufacturer out there.........just no wheel guns any
   more accurate than a DAN.

   Mr. DW


   fwarren@... wrote:

   >On Saturday, September 20, 2003, at 04:16 AM, i_maus wrote:
   >
   >Lots of snipped crap which has been deleted as it was not worth reading.
   >
   >You be done with DW.  That's fine with me.  Customers like you they
   >don't need, I don't need, nobody needs.  What you think you are
   >achieving is beyond me but whatever it is, you have to be without a
   >doubt the most puerile and ugliest overgrown child I've yet met.
   >
   >Just as you were entitled to come on here and spew your bilge, I've now
   >spewed some of mine.  Since you're "done with" us anyway, don't let the
   >door hit you in your ass on the way out.
   >
   >Frank
   >
   >"The righteous man has nothing to fear neither in life nor in death,
   >and the Gods will not forsake him."  - Socrates
   >
   >
   >[Non-text portions of this message have been removed]
   >
   >
   >
   >To unsubscribe from this group, send an email to:
   >danwesson-unsubscribe@yahoogroups.com
   >
   >
   >
   >Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
   >
   >
   >
   >



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[Non-text portions of this message have been removed]

#499 From: Frank Warren <fwarren@...>
Date: Sun Sep 21, 2003 12:13 am
Subject: Re: [DAN WESSON] big part dissapointment
clovis94550
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Thanks, Mike.  I put up with this guy so far with considerable
impatience.  Things don't always work right.  But this is a user group,
not a manufacturer web site.

I can't speak for anyone else here but there is more than enough
ugliness in the world without some malicious clown coming here to cover
us in more.

The sound you now hear is that of imaus being dropped into my killfile.

The people to discuss the problems with were the service folks at DW.
But, no, he couldn't do that.  He couldn't try to iron out a few
wrinkles - exceedingly common when doing business.  The conclusion as
to his character and his sanity are too obvious.

On Saturday, September 20, 2003, at 01:39 PM, Mike Rowles wrote:

> Frank,
>    Thank you, couldn't have put it better myself but I hesitate to get
> on my horse since I sell DWs and "the customer is always right" does
> normally carry some weight.
>    There are always people who have problems with guns and service etc.
> If they do, go some where else.  Keep the childishness to yourself.
> Everyone has their favorites and their slam dunks.  That is why there
> is more than one manufacturer out there.........just no wheel guns any
> more accurate than a DAN.
>
> Mr. DW
>
>
> fwarren@... wrote:
>
> >On Saturday, September 20, 2003, at 04:16 AM, i_maus wrote:
> >
> >Lots of snipped crap which has been deleted as it was not worth
> reading.
> >
> >You be done with DW.  That's fine with me.  Customers like you they
> >don't need, I don't need, nobody needs.  What you think you are
> >achieving is beyond me but whatever it is, you have to be without a
> >doubt the most puerile and ugliest overgrown child I've yet met.
> >
> >Just as you were entitled to come on here and spew your bilge, I've
> now
> >spewed some of mine.  Since you're "done with" us anyway, don't let
> the
> >door hit you in your ass on the way out.
> >
> >Frank
> >
> >"The righteous man has nothing to fear neither in life nor in death,
> >and the Gods will not forsake him."  - Socrates
> >
> >
> >[Non-text portions of this message have been removed]
> >
> >
> >
> >To unsubscribe from this group, send an email to:
> >danwesson-unsubscribe@yahoogroups.com
> >
> >
> >
> >Your use of Yahoo! Groups is subject to
> http://docs.yahoo.com/info/terms/
> >
> >
> > 
> >
>
>
>
<image.tiff>
>
>
> To unsubscribe from this group, send an email to:
> danwesson-unsubscribe@yahoogroups.com
>
>
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
Frank

"The righteous man has nothing to fear neither in life nor in death,
and the Gods will not forsake him."  - Socrates


[Non-text portions of this message have been removed]

#498 From: Mike Rowles <dw7360@...>
Date: Sat Sep 20, 2003 8:39 pm
Subject: Re: [DAN WESSON] big part dissapointment
ihmsa40x40
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Frank,
    Thank you, couldn't have put it better myself but I hesitate to get
on my horse since I sell DWs and "the customer is always right" does
normally carry some weight.
    There are always people who have problems with guns and service etc.
  If they do, go some where else.  Keep the childishness to yourself.
  Everyone has their favorites and their slam dunks.  That is why there
is more than one manufacturer out there.........just no wheel guns any
more accurate than a DAN.

Mr. DW


fwarren@... wrote:

>On Saturday, September 20, 2003, at 04:16 AM, i_maus wrote:
>
>Lots of snipped crap which has been deleted as it was not worth reading.
>
>You be done with DW.  That's fine with me.  Customers like you they
>don't need, I don't need, nobody needs.  What you think you are
>achieving is beyond me but whatever it is, you have to be without a
>doubt the most puerile and ugliest overgrown child I've yet met.
>
>Just as you were entitled to come on here and spew your bilge, I've now
>spewed some of mine.  Since you're "done with" us anyway, don't let the
>door hit you in your ass on the way out.
>
>Frank
>
>"The righteous man has nothing to fear neither in life nor in death,
>and the Gods will not forsake him."  - Socrates
>
>
>[Non-text portions of this message have been removed]
>
>
>
>To unsubscribe from this group, send an email to:
>danwesson-unsubscribe@yahoogroups.com
>
>
>
>Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>

#497 From: Frank Warren <fwarren@...>
Date: Sat Sep 20, 2003 7:37 pm
Subject: Re: [DAN WESSON] big part dissapointment
clovis94550
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On Saturday, September 20, 2003, at 04:16 AM, i_maus wrote:

Lots of snipped crap which has been deleted as it was not worth reading.

You be done with DW.  That's fine with me.  Customers like you they
don't need, I don't need, nobody needs.  What you think you are
achieving is beyond me but whatever it is, you have to be without a
doubt the most puerile and ugliest overgrown child I've yet met.

Just as you were entitled to come on here and spew your bilge, I've now
spewed some of mine.  Since you're "done with" us anyway, don't let the
door hit you in your ass on the way out.

Frank

"The righteous man has nothing to fear neither in life nor in death,
and the Gods will not forsake him."  - Socrates


[Non-text portions of this message have been removed]

#496 From: i_maus
Date: Sat Sep 20, 2003 11:16 am
Subject: big part dissapointment
i_maus
Offline Offline
 
welp i got the part finally,talk about dissapointed.1st off its an mim
part,not machined like my origanal one.

2nd off its out of spec. ie: the bolt that raises up into the ogive on
the cylinder is too damn long on its shank from the pin.

3rd it sits on its pin backed up by the spring,she sits forward
approximatley 1/16" of an inch.

4rth i am still with an unsuable,unsafe gun i cannot sell now unless
for parts.

5th i am now done with dw for good and theyre product line,sorry folks
thats how it goes along with theyre service.

6th if anyone has a machined steel bolt part #37 please let me know,i
will not buy another out of spec bolt.as it was i didnt suspect the
problem until after i had worked the bolt lip and get the pistol in time,

7th come late next week i am calling the dw company c.e.o. and giving
him this website and  the complaints posted along with the womans
nasty attitude towards customers of the dan wesson line when questioned.

8th and yes i am quite pissed folks as i sit here looking at a nice
accurate boat anchor of which is not useable or safe as the bolthead
still sits forward in the cylinder ogive and not seating as it should
creating a loose sloppy cylinder.nice going folks,i place your company
in the same with the rest of the 3rd world cheap gun makers at over
inflated prices.

9th i am calling the better buisness bereau and the fraud unit on
you,i have the envolope stamped usps which was mailed for 49 cents,i
have the invoice which says shipping method fedex,i paid for overnight
and you screwed me for the last time.....bob serva i am pissed.

to boot i am calling my credit card company and have them investigate
the fraud as well as recind the order payment.you will never take me
again.nice way to treat your customers.

#495 From: c b <dw445supermag@...>
Date: Fri Sep 19, 2003 9:39 am
Subject: you're not the only one PO'D at DW
dw445supermag
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Speaking of poor service, I have gotten the short end of the stick with Dan
Wesson three times over the course of one year.  The gun I am speaking of was a
new 445 stainless supermag.  For starters, the gun itself made two trips to
Norwich to fix the same problem.  Like you, I suffered the same aggressive
rudeness over the phone and missed delivery deadlines.  I should have gotten the
point they weren’t interested in building a reliable product or doing business
with me.  But like an idiot I believed these were just mishaps and in January
2003 I ordered a 10 inch barrel and shroud ($330).  I was told my barrel would
be at my door in seven to ten business days.  Five weeks later--long enough for
me to have forgotten I even ordered anything--the barrel arrived unwrapped in an
oversized cardboard FedEx box severely scratched and dented.    To add insult to
injury, the barrel was machined improperly and did not fit.  It was then my
responsibility to pay for return shipping so they could
  take another two weeks to repair what they had done.


Consequently I can no longer stand the sight of the gun and plan to sell it for
half of its value.  I do not need Dan Wesson.  Dan Wesson needs customers like
me…however I plan to take my business elsewhere from now on.


---------------------------------
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[Non-text portions of this message have been removed]

#492 From: "Kenneth Gordon" <kpgordon@...>
Date: Wed Sep 17, 2003 1:37 pm
Subject: F/S .357 Pistol Pac
mothergee
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For Sale:  very low mileage 15-2V pistol pac.  V for vent rib.  not the heavy
barrel set.  condition is excellent.  case, 2 grips, sight inserts, buckle and
patch.

s/n in 87xxx range. 2-1/2", 4-1/4", 6" and 8" barrels.

pictures available.  asking $400 plus shipping to your FFL.  I'll absorb FFL fee
at my end.

kpgordon










[Non-text portions of this message have been removed]

#491 From: "wayne" <wguesner@...>
Date: Wed Sep 17, 2003 1:24 am
Subject: Re: [DAN WESSON] Re: .357
safoxfire
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Sorry to hear about the small frames.  I have 2 15-2V6" and 1 15-2VH-8" from the
original Dan Wesson factory which has never been issued.  I purchased these in
1979 and they have been in my safe.  Now selling them if anyone is interested. 
They have not been offered for sale until recently. All are unhandled or turned
and still in the original boxwith all paperwork.  The distributors invoice to me
is available for copying.

W. Guesner
Foxfire Trading Company, LLC
   ----- Original Message -----
   From: thundergod29
   To: danwesson@yahoogroups.com
   Sent: Tuesday, September 16, 2003 7:16 PM
   Subject: [DAN WESSON] Re: .357


   Aslo whats the future for the current .357 small frame?
   > >
   > >


   They are selling like Lemonde in the hottest part of Hell, from
   what I gather.
   Basically, in a depressed economy, the two biggest sellers in
   my neck of the woods remain snub .357 carry peices and .45
   autos for enthusiasts.....
   To be honest, I carry a five shot .357 J frame myself and
   generally leave the heavy iron behind.


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[Non-text portions of this message have been removed]

#490 From: Mike Rowles <dw7360@...>
Date: Wed Sep 17, 2003 12:30 am
Subject: Re: [DAN WESSON] Re: .357
ihmsa40x40
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You can still get them, but via the custom shop.  They sell so poorly
that they are no longer going into distribution.  I do happen to have a
715VH2.5 in stock however.
Mike


no_reply@yahoogroups.com wrote:

> Aslo whats the future for the current .357 small frame?
>
>
>>>
>>>
>
>
>They are selling like Lemonde in the hottest part of Hell, from
>what I gather.
> Basically, in a depressed economy, the two biggest sellers in
>my neck of the woods remain snub .357 carry peices and .45
>autos for enthusiasts.....
> To be honest, I carry a five shot .357 J frame myself and
>generally leave the heavy iron behind.
>
>
>
>To unsubscribe from this group, send an email to:
>danwesson-unsubscribe@yahoogroups.com
>
>
>
>Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>



[Non-text portions of this message have been removed]

#489 From: thundergod29
Date: Wed Sep 17, 2003 12:16 am
Subject: Re: .357
thundergod29
Offline Offline
 
Aslo whats the future for the current .357 small frame?
> >
> >


They are selling like Lemonde in the hottest part of Hell, from
what I gather.
  Basically, in a depressed economy, the two biggest sellers in
my neck of the woods remain snub .357 carry peices and .45
autos for enthusiasts.....
  To be honest, I carry a five shot .357 J frame myself and
generally leave the heavy iron behind.

#488 From: Mike Rowles <dw7360@...>
Date: Tue Sep 16, 2003 11:20 pm
Subject: Re: [DAN WESSON] .357
ihmsa40x40
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There is a design originally called the Cirillo with a thumb release and
excellent DA trigger.  I saw it in 357 and 45ACP.  But with wheelgun
sales in the toilet and 1911s selling like sugar crystals at an ant
farm, it is way on the back burner if not dead.  God I hope not, I'm a
wheelgunner and I want one, especially after I fondled it!
Mr. DW



laremm@... wrote:

>Is DW going to produce a .357 with the thumb release. I heard they were some
time ago. Aslo whats the future for the current .357 small frame?
>
>
>To unsubscribe from this group, send an email to:
>danwesson-unsubscribe@yahoogroups.com
>
>
>
>Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>

#487 From: laremm@...
Date: Tue Sep 16, 2003 2:28 pm
Subject: .357
laremm2000
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Is DW going to produce a .357 with the thumb release. I heard they were some
time ago. Aslo whats the future for the current .357 small frame?

#486 From: thundergod29
Date: Tue Sep 16, 2003 12:29 pm
Subject: Re: RIGHT PO"D AT DW SERVICE.
thundergod29
Offline Offline
 
--

  My take on service is this.
  A few years ago, I had a Springfield 1911 that was almost
impossible to disassemble. When it was dissassembled, you
could not get the slide stop pin back into the frame.
  I called Springfield, they said this was common on the early run
of Stainless .45 and told me to ship it back. They said four to
eight weeks for repairs.
I shipped it back, figured I would see it a month later and that
would be that.
  Roughly eight days later, it arrived back home. The problem was
fixed, and they had polished out a deep scratch on the slide.
  No charge.
  They also paid for return shipping.
  Now that's service.
  I once loaded 16 rounds into the magazine of a Beretta 92 by
accident and tried to seat the magazine and chamber a round. It
bent the feed lip. I called beretta, they said to send them the
magazine. I did and about eight days later, a brand new
magazine arrived in the mail. No charge. No return shipping.
  I think that is how it should be.
  On to revolvers....
  I don't like the new Smiths with the cheap looking investment
cast or sintered or whatever carbon steel hammers on Stainless
frames, I dont like that ugly frame bolster and I cannot stand that
darn key slot next to the thumb latch. Also, in my honest opinion,
every other new Smith I have examined is exceptional, but that
leaves one in two as unimpressive, sloppy cylinder fit, other
problems.
  Taurus basic parts are sturdy, but the guns themselves are very
rough in action. Most I have fired have been accurate though.
  Something similar can be said for Ruger.
  The most accurate .44s I have fired have been the Colt
Anacondas and older Smiths. Neither of which will stand up to
prolonged use of hot handloads as well as the newer Smiths,
Rugers or DWs.
  I just wish DW would go back to producing the line of fixed
barrell .44s and .357s, as the one five inch fixed barrell DW I got
to fire was hands down the nicest DW product I ever handled.
There are a lot of old timers out there who feel multi barrell is a
nice idea, but a bit too 'trick' for conservative tastes and DW
offers nothing for us.






- In danwesson@yahoogroups.com, Noël Cotter
<unspellable@y...> wrote:
> I get first dibs on that 15 vrh.
>
> Seriously, I don't know of any firearms manufacturer I'd really
> recommend for speedy service.  But S&W let the quality slide
during
> the Bangor Punta years.  Under British ownership they put half
the
> quality back but got a bad case of the politically corrects.  Now
the
> current line deletes all the features I liked and adds no new
ones I
> like.  In short they have driven me to the Dan Wesson.  (Not that
I've
> sold off my S&W's, but they are all older ones.)
>
> In a 44, the S&W is pretty but too light and does not hold up to
heavy
> use, the Colt is not very accurate, the Ruger is flat ugly, the
Astra
> is junk, and the Llama is not much better.  Sort of leaves us
with Dan
> Wesson unless we want to go single action.  (Does DW count
as SA in
> Kaliphornia?  I know the self cocking strut is left out but it's still
> a DA style frame.)

#485 From: Roger <simon_d_pieman@...>
Date: Tue Sep 16, 2003 12:27 pm
Subject: Re: [DAN WESSON] RIGHT PO"D AT DW SERVICE.
simon_d_pieman
Online Now Online Now
Send Email Send Email
 
Don't hold anything back.  Just let it all out and
you'll feel better.

...if and when you do get your part.

I feel for you.  I absolutely hate it when that
happens.

TM

--- i_maus <no_reply@yahoogroups.com> wrote:
> The part ordered was the cylinder bolt,Part #37 i
> believe.the original
> broke on the top clean in half leaving a 1/4 moon
> sticking up thru the
> frame slot during practice with standard federal
> factory 357 mag loads.
>
> For this i forfiet 3 matches,lose my position on
> standings and 90%
> possible win on top of all else.Thank you DW.
>
> I have had it reamed to me for the 1t and last time
> the day I ordered
> the part as far as i am concerned,This tells me the
> company doesnt
> give a damn about the customer otherwise said female
> on the end of the
> line wouldve put me thru to the supervisor today,i
> am used to that bs
> with companys like cai or j+g etc with inferior
> aftermarket mil spec
> parts for other weapons NOT DW.
>
> If theyre was a problem in shipping with them then I
> shouldve been
> forwarned to begin with by said female operator
> taking the order,not
> put on and then left waiting wondering whats
> happening and where my
> part is gettong po'd in the meantime while a
> persnickety female gives
> me the bs story of a "A batch was shipped
> friday,your parts in it"
> when i call back asking.
>
> The same one who promised me my parts within the 7-8
> days now telling
> me the part will be here sooner than that,the truth
> will remain to be
> seen by the dated package and the day i get it,some
> priority mail
> service.I am done with dw for good due to this
> escapade in parts
> ordering.Say goodbye to a one ragged hole finely
> tuned pistol,no more
> as i can no longer trust dw ever again.
>
> Thank you DW for showing the light to a number of us
> waiting for
> theyre parts and costing me heavily,possibly others
> as well whove
> missed matches as I.
>
> In the meantime I now have to have my mail at the
> post office held to
> boot while I move from this town to another town in
> the midst of all
> of this in order to hopefully recieve this part that
> is now magically
> supposed to be here by thursday or friday.Less time
> I was told to
> begin with according to the woman on the phone I
> ordered with all of a
> sudden,Some placation at its futile best but the
> truth wouldve been
> better in the long run period instead.
>
>


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#484 From: Noël Cotter <unspellable@...>
Date: Tue Sep 16, 2003 12:00 pm
Subject: Service time
unspellable
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Just so you guys don't get to feeling too gloomy, they're
grousing about the service over on the Taurus forum too.

While poor service detracts from the value of an item, good service
cannot make up for poor quality.

I think it's fair to say the DW is the most accurate double action
around.  It's strong enough to stand up to heavy service such as 50
full house rounds per week.  A 44 S&W will get loose doing this.  The
Ruger will stand up to it but in my book is sort of all around clunky
and is certainly no better than the DW for accuracy.  The Colt has a
poor reputation for accuracy and is now being scalped.

I have a couple of S&W 44's to look pretty and shoot baby loads.  For
serious shooting it's a DW or a single action and I personaly don't
get along with single actions.

S&W may or may not have good service, but no matter how good, it
doesn't make the gun stand up to heavy duty usage.

#483 From: Mike Rowles <dw7360@...>
Date: Tue Sep 16, 2003 1:47 am
Subject: Re: [DAN WESSON] RIGHT PO"D AT DW SERVICE.
ihmsa40x40
Offline Offline
Send Email Send Email
 
Guys,
    Dunno what to say, this has been one of my biggest problems.  If you
need anything, I take plastic for 3%, that is what it costs me.  Major
accesories are factory list less 10%, repeat customers, I take personal
checks.  In many cases I ship before payment is received.  I'm a
trusting old fart.  I offerred to take over their service parts
business, they are thinking.  In the mean time, I am building inventory.
  I am low on barrel wrenches and some nuts.  I have several barrel
assemblies and more on the way.   I am here to help if I can.  I do plan
to send this to DW for their information though.
Regards,
Mr. DW

CPK Limited


djk9501@... wrote:

>I too have had the same severe lack of quality service when it comes to
>getting parts from their shipping dept.  I ordered something as simple as a
barrel
>wrench and nut for my 741.  My credit card was also debited that day and after
>a week I became concerned and called.  I was told by probably the same girl
>on the phone that they were going to the post office later that week and should
>have it in a couple days from then (lets not forget to meantion that she
>seamed to be irritated that I called and bothered her).  Low and behold it
finally
>arrived 3 weeks to the day from when I ordered it.  Being in the parts
>industry myself I know that no matter how good of a talk you talk you better
put up
>or shut up.  No matter how good of a product you produce if you cant get the
>parts to fix it when it needs repair (and it will sooner or later) its not
>worth the price you paid for it no matter how much cheaper it was from its
nearest
>competitor.  I have several questions.  Why did it take a WEEK to go to the
>post office?  Why wasn't my order shipped priority as promised?  And finally
>and most importantly why was my credit card debited on the day the order was
>placed rather than the day it was shipped?  Why do they get their money and
then
>can wait until someone feels like they have enough ordered to make a trip to
>the post office?  Maybe if someone from DW reads this web site they could take
>these posting as constructive criticism. Is this their normal operating
>procedure or maybe they are not aware of this problem and they can get to the
bottom
>of it.  I think it would be a great Idea it they had a web sight that you
>could post concerns or problems. Just a thought.
>
>
>To unsubscribe from this group, send an email to:
>danwesson-unsubscribe@yahoogroups.com
>
>
>
>Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>

#482 From: djk9501@...
Date: Mon Sep 15, 2003 9:34 pm
Subject: Re: [DAN WESSON] RIGHT PO"D AT DW SERVICE.
djk9501
Offline Offline
Send Email Send Email
 
I too have had the same severe lack of quality service when it comes to
getting parts from their shipping dept.  I ordered something as simple as a
barrel
wrench and nut for my 741.  My credit card was also debited that day and after
a week I became concerned and called.  I was told by probably the same girl
on the phone that they were going to the post office later that week and should
have it in a couple days from then (lets not forget to meantion that she
seamed to be irritated that I called and bothered her).  Low and behold it
finally
arrived 3 weeks to the day from when I ordered it.  Being in the parts
industry myself I know that no matter how good of a talk you talk you better put
up
or shut up.  No matter how good of a product you produce if you cant get the
parts to fix it when it needs repair (and it will sooner or later) its not
worth the price you paid for it no matter how much cheaper it was from its
nearest
competitor.  I have several questions.  Why did it take a WEEK to go to the
post office?  Why wasn't my order shipped priority as promised?  And finally
and most importantly why was my credit card debited on the day the order was
placed rather than the day it was shipped?  Why do they get their money and then
can wait until someone feels like they have enough ordered to make a trip to
the post office?  Maybe if someone from DW reads this web site they could take
these posting as constructive criticism. Is this their normal operating
procedure or maybe they are not aware of this problem and they can get to the
bottom
of it.  I think it would be a great Idea it they had a web sight that you
could post concerns or problems. Just a thought.

#481 From: Mike Rowles <dw7360@...>
Date: Tue Sep 16, 2003 12:15 am
Subject: Re: [DAN WESSON] noel....
ihmsa40x40
Offline Offline
Send Email Send Email
 
I know all about Kittery, I lived in Barrington, NH for two years until
I got layed off  2 years ago this coming Thanksgiving. Used to go there
about once a week.  I know all the guys, even went to see Kim with my DW
display.  I bought a 741 VH8 barrel assembly there.  Used to buy a klot
of my reloading stuff there.
   Well, whatever you decide, stay in touch anyway.
Mike


no_reply@yahoogroups.com wrote:

>i understand and wholly agree with you but where i am in maine bangors
>a 70 minute drive and no one but no one but us old men like smiths and
>few models in between,parts are abundant in the shops as well as old
>fine smiths no one wants due to politics dirt cheap,i dont shoot elmer
>kieth hot loads unless i am in a life/death fight period in my home.I
>have had my share of smiths over the years and yes i beat the pants of
>the rest with my dw a number of times earning my oats the hard way
>after the match,imho the rugers cant get anywheres near on paper what
>i did with smiths and dw's over the years...look up
>http://www.kitterytradingpost.com/ theyre 3 dws there now in the used
>guns section.the only thing that drove me to dw to begin with was
>frame strength,to bad they fluted the clyinders,my own sports a
>complete internal frame polishing and lightened hammer spring,hand
>crowned muzzle and throat amongst other details.who knows maybe
>someday smith will be u.s. owned again.i am still pretty damned upset
>over this as one may see by now...
>
>-- In danwesson@yahoogroups.com, Noël Cotter <unspellable@y...> wrote:
>
>
>>I get first dibs on that 15 vrh.
>>
>>Seriously, I don't know of any firearms manufacturer I'd really
>>recommend for speedy service.  But S&W let the quality slide during
>>the Bangor Punta years.  Under British ownership they put half the
>>quality back but got a bad case of the politically corrects.  Now the
>>current line deletes all the features I liked and adds no new ones I
>>like.  In short they have driven me to the Dan Wesson.  (Not that I've
>>sold off my S&W's, but they are all older ones.)
>>
>>In a 44, the S&W is pretty but too light and does not hold up to heavy
>>use, the Colt is not very accurate, the Ruger is flat ugly, the Astra
>>is junk, and the Llama is not much better.  Sort of leaves us with Dan
>>Wesson unless we want to go single action.  (Does DW count as SA in
>>Kaliphornia?  I know the self cocking strut is left out but it's still
>>a DA style frame.)
>>
>>
>
>
>
>To unsubscribe from this group, send an email to:
>danwesson-unsubscribe@yahoogroups.com
>
>
>
>Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>



[Non-text portions of this message have been removed]

#480 From: laremm@...
Date: Mon Sep 15, 2003 7:18 pm
Subject: Re: [DAN WESSON] RIGHT PO"D AT DW SERVICE.
laremm2000
Offline Offline
Send Email Send Email
 
I ordered many parts from DW and had very fast service. Im sorry you had a
bad experience, but I have made prob a dozen orders and it came quickly. (Three
of them were different barrel sizes)

Larry Emmons


[Non-text portions of this message have been removed]

#479 From: i_maus
Date: Mon Sep 15, 2003 10:24 pm
Subject: Re: [DAN WESSON] RIGHT PO"D AT DW SERVICE.
i_maus
Offline Offline
 
yes mike she was perfectly in time.no drag line at all,landed in the
begining of the ogove every time.all i can think of was a stress crack
finally gave way thru it.i wished i had known you before i decided to
call the factory.i wouldve dealt with you instead directly...

-- In danwesson@yahoogroups.com, Mike Rowles <dw7360@n...> wrote:
> Again, I am sorry for your troubles.  I wish I coud have intervened
as I
> believe I have that part in stock for the small frame DWs as well as
> many of the other required parts.  I too am having some trouble as one
> of my customers wanted a LF SS hammer and strut and DW had no struts in
> stock.  His need was not as urgent as yours.
>
>    If it broke your bolt off, is the timing correct?   Just a thought.
>
>    For the rest of you out there, I am trying to keep as many repair
> parts in stock as I can so hopefully others won't have this problem.  I
> am also an Ombudsman for DW, trying to resolve issues and keep you guys
> informed.  If there is ever anything I can do to help, just holler.
>
> Regards,
> Mr. DW
>
> CPK Limited
> "Supporting Shooting Sports Enthusiasts"
>
>
>
> no_reply@yahoogroups.com wrote:
>
> >The part ordered was the cylinder bolt,Part #37 i believe.the original
> >broke on the top clean in half leaving a 1/4 moon sticking up thru the
> >frame slot during practice with standard federal factory 357 mag loads.
> >
> >For this i forfiet 3 matches,lose my position on standings and 90%
> >possible win on top of all else.Thank you DW.
> >
> >I have had it reamed to me for the 1t and last time the day I ordered
> >the part as far as i am concerned,This tells me the company doesnt
> >give a damn about the customer otherwise said female on the end of the
> >line wouldve put me thru to the supervisor today,i am used to that bs
> >with companys like cai or j+g etc with inferior aftermarket mil spec
> >parts for other weapons NOT DW.
> >
> >If theyre was a problem in shipping with them then I shouldve been
> >forwarned to begin with by said female operator taking the order,not
> >put on and then left waiting wondering whats happening and where my
> >part is gettong po'd in the meantime while a persnickety female gives
> >me the bs story of a "A batch was shipped friday,your parts in it"
> >when i call back asking.
> >
> >The same one who promised me my parts within the 7-8 days now telling
> >me the part will be here sooner than that,the truth will remain to be
> >seen by the dated package and the day i get it,some priority mail
> >service.I am done with dw for good due to this escapade in parts
> >ordering.Say goodbye to a one ragged hole finely tuned pistol,no more
> >as i can no longer trust dw ever again.
> >
> >Thank you DW for showing the light to a number of us waiting for
> >theyre parts and costing me heavily,possibly others as well whove
> >missed matches as I.
> >
> >In the meantime I now have to have my mail at the post office held to
> >boot while I move from this town to another town in the midst of all
> >of this in order to hopefully recieve this part that is now magically
> >supposed to be here by thursday or friday.Less time I was told to
> >begin with according to the woman on the phone I ordered with all of a
> >sudden,Some placation at its futile best but the truth wouldve been
> >better in the long run period instead.
> >
> >
> >
> >To unsubscribe from this group, send an email to:
> >danwesson-unsubscribe@yahoogroups.com
> >
> >
> >
> >Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/
> >
> >
> >
> >

#478 From: i_maus
Date: Mon Sep 15, 2003 10:20 pm
Subject: noel....
i_maus
Offline Offline
 
i understand and wholly agree with you but where i am in maine bangors
a 70 minute drive and no one but no one but us old men like smiths and
few models in between,parts are abundant in the shops as well as old
fine smiths no one wants due to politics dirt cheap,i dont shoot elmer
kieth hot loads unless i am in a life/death fight period in my home.I
have had my share of smiths over the years and yes i beat the pants of
the rest with my dw a number of times earning my oats the hard way
after the match,imho the rugers cant get anywheres near on paper what
i did with smiths and dw's over the years...look up
http://www.kitterytradingpost.com/ theyre 3 dws there now in the used
guns section.the only thing that drove me to dw to begin with was
frame strength,to bad they fluted the clyinders,my own sports a
complete internal frame polishing and lightened hammer spring,hand
crowned muzzle and throat amongst other details.who knows maybe
someday smith will be u.s. owned again.i am still pretty damned upset
over this as one may see by now...

-- In danwesson@yahoogroups.com, Noël Cotter <unspellable@y...> wrote:
> I get first dibs on that 15 vrh.
>
> Seriously, I don't know of any firearms manufacturer I'd really
> recommend for speedy service.  But S&W let the quality slide during
> the Bangor Punta years.  Under British ownership they put half the
> quality back but got a bad case of the politically corrects.  Now the
> current line deletes all the features I liked and adds no new ones I
> like.  In short they have driven me to the Dan Wesson.  (Not that I've
> sold off my S&W's, but they are all older ones.)
>
> In a 44, the S&W is pretty but too light and does not hold up to heavy
> use, the Colt is not very accurate, the Ruger is flat ugly, the Astra
> is junk, and the Llama is not much better.  Sort of leaves us with Dan
> Wesson unless we want to go single action.  (Does DW count as SA in
> Kaliphornia?  I know the self cocking strut is left out but it's still
> a DA style frame.)

#477 From: Mike Rowles <dw7360@...>
Date: Mon Sep 15, 2003 10:16 pm
Subject: Re: [DAN WESSON] RIGHT PO"D AT DW SERVICE.
ihmsa40x40
Offline Offline
Send Email Send Email
 
Again, I am sorry for your troubles.  I wish I coud have intervened as I
believe I have that part in stock for the small frame DWs as well as
many of the other required parts.  I too am having some trouble as one
of my customers wanted a LF SS hammer and strut and DW had no struts in
stock.  His need was not as urgent as yours.

    If it broke your bolt off, is the timing correct?   Just a thought.

    For the rest of you out there, I am trying to keep as many repair
parts in stock as I can so hopefully others won't have this problem.  I
am also an Ombudsman for DW, trying to resolve issues and keep you guys
informed.  If there is ever anything I can do to help, just holler.

Regards,
Mr. DW

CPK Limited
"Supporting Shooting Sports Enthusiasts"



no_reply@yahoogroups.com wrote:

>The part ordered was the cylinder bolt,Part #37 i believe.the original
>broke on the top clean in half leaving a 1/4 moon sticking up thru the
>frame slot during practice with standard federal factory 357 mag loads.
>
>For this i forfiet 3 matches,lose my position on standings and 90%
>possible win on top of all else.Thank you DW.
>
>I have had it reamed to me for the 1t and last time the day I ordered
>the part as far as i am concerned,This tells me the company doesnt
>give a damn about the customer otherwise said female on the end of the
>line wouldve put me thru to the supervisor today,i am used to that bs
>with companys like cai or j+g etc with inferior aftermarket mil spec
>parts for other weapons NOT DW.
>
>If theyre was a problem in shipping with them then I shouldve been
>forwarned to begin with by said female operator taking the order,not
>put on and then left waiting wondering whats happening and where my
>part is gettong po'd in the meantime while a persnickety female gives
>me the bs story of a "A batch was shipped friday,your parts in it"
>when i call back asking.
>
>The same one who promised me my parts within the 7-8 days now telling
>me the part will be here sooner than that,the truth will remain to be
>seen by the dated package and the day i get it,some priority mail
>service.I am done with dw for good due to this escapade in parts
>ordering.Say goodbye to a one ragged hole finely tuned pistol,no more
>as i can no longer trust dw ever again.
>
>Thank you DW for showing the light to a number of us waiting for
>theyre parts and costing me heavily,possibly others as well whove
>missed matches as I.
>
>In the meantime I now have to have my mail at the post office held to
>boot while I move from this town to another town in the midst of all
>of this in order to hopefully recieve this part that is now magically
>supposed to be here by thursday or friday.Less time I was told to
>begin with according to the woman on the phone I ordered with all of a
>sudden,Some placation at its futile best but the truth wouldve been
>better in the long run period instead.
>
>
>
>To unsubscribe from this group, send an email to:
>danwesson-unsubscribe@yahoogroups.com
>
>
>
>Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>

#476 From: i_maus
Date: Mon Sep 15, 2003 10:05 pm
Subject: Re: [DAN WESSON] RIGHT PO"D AT DW SERVICE.
i_maus
Offline Offline
 
The part ordered was the cylinder bolt,Part #37 i believe.the original
broke on the top clean in half leaving a 1/4 moon sticking up thru the
frame slot during practice with standard federal factory 357 mag loads.

For this i forfiet 3 matches,lose my position on standings and 90%
possible win on top of all else.Thank you DW.

I have had it reamed to me for the 1t and last time the day I ordered
the part as far as i am concerned,This tells me the company doesnt
give a damn about the customer otherwise said female on the end of the
line wouldve put me thru to the supervisor today,i am used to that bs
with companys like cai or j+g etc with inferior aftermarket mil spec
parts for other weapons NOT DW.

If theyre was a problem in shipping with them then I shouldve been
forwarned to begin with by said female operator taking the order,not
put on and then left waiting wondering whats happening and where my
part is gettong po'd in the meantime while a persnickety female gives
me the bs story of a "A batch was shipped friday,your parts in it"
when i call back asking.

The same one who promised me my parts within the 7-8 days now telling
me the part will be here sooner than that,the truth will remain to be
seen by the dated package and the day i get it,some priority mail
service.I am done with dw for good due to this escapade in parts
ordering.Say goodbye to a one ragged hole finely tuned pistol,no more
as i can no longer trust dw ever again.

Thank you DW for showing the light to a number of us waiting for
theyre parts and costing me heavily,possibly others as well whove
missed matches as I.

In the meantime I now have to have my mail at the post office held to
boot while I move from this town to another town in the midst of all
of this in order to hopefully recieve this part that is now magically
supposed to be here by thursday or friday.Less time I was told to
begin with according to the woman on the phone I ordered with all of a
sudden,Some placation at its futile best but the truth wouldve been
better in the long run period instead.

#475 From: Noël Cotter <unspellable@...>
Date: Mon Sep 15, 2003 9:42 pm
Subject: Re: RIGHT PO"D AT DW SERVICE.
unspellable
Offline Offline
Send Email Send Email
 
I get first dibs on that 15 vrh.

Seriously, I don't know of any firearms manufacturer I'd really
recommend for speedy service.  But S&W let the quality slide during
the Bangor Punta years.  Under British ownership they put half the
quality back but got a bad case of the politically corrects.  Now the
current line deletes all the features I liked and adds no new ones I
like.  In short they have driven me to the Dan Wesson.  (Not that I've
sold off my S&W's, but they are all older ones.)

In a 44, the S&W is pretty but too light and does not hold up to heavy
use, the Colt is not very accurate, the Ruger is flat ugly, the Astra
is junk, and the Llama is not much better.  Sort of leaves us with Dan
Wesson unless we want to go single action.  (Does DW count as SA in
Kaliphornia?  I know the self cocking strut is left out but it's still
a DA style frame.)

#474 From: dw7360@...
Date: Mon Sep 15, 2003 8:43 pm
Subject: RE: [DAN WESSON] RIGHT PO"D AT DW SERVICE.
ihmsa40x40
Offline Offline
Send Email Send Email
 
Hello,
    Since I have no idea of what part you are talking about, I am a private
distributor for DW, would you mind giving me a little more detail.  For sure I
will pass on your comments to the factory.
    I regret your having problems.  AM wondering if the part you need is
something that I might have had in my inventory.

    In any case, can you shed a little more light on what you needed.

Regards,
Mike Rowles (Mr. DW)

CPK Limited

i_maus <no_reply@yahoogroups.com> wrote:

>I had placed my order beginning of the month via my credit card,It was
>promptly paid for and deducted from my acct that afternoon,I was also
>told 7-8 days sir and it will be at your door.Here it is a match week
>i am to compete in tommorrow and later this week and i am now out of
>it WITH NO PART,THIS COSTS ME MONEY,TIME AND MY SCORES not to mention
>the pot at the end of the match.I just got off the phone with the
>woman at dw and find that my part is mailed friday the 12'th in a
>batch of other peoples parts regular mail not priority like i was told
>what is with that ?? i was charged enough for the part.personally
>thats it for me and the dan wesson line of pistols i have been
>shooting for years.Yet again piss poor performance from another
>company that wasted no time in charging my account yet wastes MY TIME
>and a match i wouldve otherwise won as usual,theyre goes my years
>standings,thanx but no thanx dan wesson youyve lost this customer for
>good.i am truly pissed and theyres no excuse anyone of you can hand me
>for the latency or lack of promising parts by a said time to my door
>or the fact it wasnt sent the way i had asked and was told it would
>be.as soon as this parts in the gun( IF IT GETS HERE) i will be
>selling the model 15 vrh and going back to S&W for good.at least smith
>sends me my parts promptly and quickly without overcharging for normal
>shipping. L.H.,MAINE.
>
>
>
>To unsubscribe from this group, send an email to:
>danwesson-unsubscribe@yahoogroups.com
>
>
>
>Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>

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#473 From: i_maus
Date: Mon Sep 15, 2003 6:21 pm
Subject: RIGHT PO"D AT DW SERVICE.
i_maus
Offline Offline
 
I had placed my order beginning of the month via my credit card,It was
promptly paid for and deducted from my acct that afternoon,I was also
told 7-8 days sir and it will be at your door.Here it is a match week
i am to compete in tommorrow and later this week and i am now out of
it WITH NO PART,THIS COSTS ME MONEY,TIME AND MY SCORES not to mention
the pot at the end of the match.I just got off the phone with the
woman at dw and find that my part is mailed friday the 12'th in a
batch of other peoples parts regular mail not priority like i was told
what is with that ?? i was charged enough for the part.personally
thats it for me and the dan wesson line of pistols i have been
shooting for years.Yet again piss poor performance from another
company that wasted no time in charging my account yet wastes MY TIME
and a match i wouldve otherwise won as usual,theyre goes my years
standings,thanx but no thanx dan wesson youyve lost this customer for
good.i am truly pissed and theyres no excuse anyone of you can hand me
for the latency or lack of promising parts by a said time to my door
or the fact it wasnt sent the way i had asked and was told it would
be.as soon as this parts in the gun( IF IT GETS HERE) i will be
selling the model 15 vrh and going back to S&W for good.at least smith
sends me my parts promptly and quickly without overcharging for normal
shipping. L.H.,MAINE.

#472 From: Noël Cotter <unspellable@...>
Date: Mon Sep 15, 2003 12:12 pm
Subject: Re: [DAN WESSON] Dan Wesson .445 SM AGS... other ammo usage?
unspellable
Offline Offline
Send Email Send Email
 
If you are not going to handload and you are going to shoot 44 mags,
that's a fair argument for having a 44 Mag revolver.  While the 44 Mag
will work in the 445 Super Mag its not the optimum combination.  For
reduced loads in the 445 I prefer to use 445 brass, (Of course I am
hand loading them.) using a wad if neccessary.  Avoids lead build up
in the wrong place in the chamber.  Reduces wear and tear on the
barrel throat as the bullet doesn't travel so far and build up so much
speed before it gets there.  Best accuracy this way also.

I'd recommend you try handloading.  You can get a Lee handpress fairly
cheap for loading small batches and it will soon pay for itself.

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