Hi Rich,
I did as you suggested and Indra seems to have it squared away.
Thanks,
Chere

--- In Bacchetta_Bikes@yahoogroups.com, rcpinto@... wrote:
>
>
>
>
> Just as a head's up... The left hand doesn't know what the right is
> doing at the Holiday Inn on St. Pete Beach but I believe the guys are
> working with them to get it straightened out. One of the several
> customer service reps I spoke with whilst attempting to book a room
> stated they (the Holiday Inn) is in the process of changing hands
> which could account for some of the encountered mayhem.
>
>
> Hi Chere
>
> I just spoke to the manager on duty at the hotel
(727-360-1811, ask
> for Indra) and she also told me they just switched software
packages, probably
> accounting for even more mayhem. Call and ask for Indra if you
experience
> any more problems booking a room or cancelling your second room.
>
> She told that when you call for a room, say that the rooms
are booked
> under Mark Swansons name for March 3-5th, and say that you want to
change the
> name on your chosen room to yours.
>
> Thanks for your patience, and also for the heads up on this
problem.
> See you at the Rally!
>
>
>
> Rich PInto
> Bacchetta Bicycles
>